Ordering is fast, simple and safe. With just a phone call you can have your tile shipped free to a warehouse location near you. For your convenience we’ll set you up with a free Tile Zoo account for all our customers. With the ability to log in you can access and print out personal price quotes or sales receipts on items you requested or purchased also you can be updated on the status of your order or view pics of specially requested materials.

Yes we do offer various delivery options. Your best option is to arrange to pick up your own material. In most cases your tile can be shipped to a warehouse location near you which in turn can save you quite a bit of money avoiding costly doorstep deliveries.

We offer returns on non-special order items within ten days from the date of purchase (full boxes only), but we do not accept returns on special order items. We are confident that the quality is always going to be grade AAA. Tile and natural stone have inherent variations in color, veining, texture, and are in many cases abstract and unpredictable. This should be a desired quality especially in marble and other natural stones.

Sorry, we do not sell discontinued tile and we are unable to give suggestions as to where to find old or discontinued tiles. Chances are if your tile was made or installed prior to 1990 you will not find a duplicate.